Case Studies

Measured results from African enterprises

Six named clients, real metrics, and the products behind them — across retail, hospitality, chemicals, security, and diversified groups.

Retail

Kimzone Autospares

35,000+SKUs Unified

Custom Frappe app with bin-rack-shelf tracking, M-Pesa C2B auto-reconciliation, automated commission engine, customer balance SMS alerts, and 12 custom reports.

Hospitality

Grand Tenacity Hotel

58Rooms Managed

Custom Frappe app covering reservations, restaurant POS with KOT routing, banquet hall booking, automated housekeeping at 6 AM, and daily operations reports emailed to management at 4 AM.

Manufacturing

Toysam Distributors

60%Faster Reporting

Coale POS with offline mode and biometric auth, Kenya eTIMS Compliance app with auto-submit to KRA and QR codes, and Frappe CRM for lead tracking. All on one ERPNext instance.

K9 & Security

Ultimate Kei Nine Solutions

200+K9 Profiles Managed

K9SMS for canine lifecycle management, Coale GuardaOps with face recognition and real-time coverage, Frappe HRMS, and Payroll Africa across Kenya, Uganda, and Tanzania.

Conglomerate

Suam Group

4-in-1Divisions Unified

Coale Fleet, Coale POS, quarry weighbridge ticketing, and Coale Property — four divisions on one system. Plus Frappe CRM, Insights, Assistant Core, HRMS, and Payroll Africa. All unified on one ERPNext instance.

Manufacturing

JKM Chemicals

4CAudit Framework

Coale Audit with 6 AI agents for continuous monitoring, Frappe Insights v3.0 with 12 dashboards and 17 AI agents, and Coale Finance for automated period close with period locking and SLA tracking.

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