Coale-POS
Sell smarter, even when offline
Coale-POS is a modern retail point of sale built on the Frappe framework and ERPNext. It handles barcode scanning, cart management, payment processing, and stock validation with full offline support. Accept M-Pesa, QR codes, NFC tap-to-pay, gift cards, and store credit. AI-powered recommendations suggest upsells at the till. Biometric staff authentication and role-based permissions keep operations secure.
Key capabilities
Full Offline Mode
Continue selling without internet. Transactions queue locally and sync automatically when connectivity returns. Manager approval workflow for negative stock scenarios during offline operation.
M-Pesa & Contactless Payments
Accept M-Pesa STK Push, QR code payments, NFC tap-to-pay, and digital wallets. Payments reconcile automatically with ERPNext accounts. Support for split payments across multiple methods.
AI-Powered Recommendations
3-layer recommendation engine: SQL co-occurrence analysis for frequently-bought-together items, ML collaborative filtering for personalized suggestions, and AI ranking with natural language reasons. Gracefully degrades when offline.
Loyalty, Gift Cards & Store Credit
Built-in loyalty points with tier tracking and automatic redemption. Create and redeem gift cards with unique codes and expiry dates. Customer store credit accounts for refunds and advance payments.
Multi-Store & Territory Pricing
Manage unlimited POS stores with per-store warehouses, price lists, and territories. Global item pricing with minimum, retail, and maximum price bands. Territory-specific price lists for regional pricing strategies.
Biometric Staff Authentication
WebAuthn-based fingerprint and face recognition for cashier login. Multi-factor support with biometric plus PIN. Eliminates password sharing and speeds up shift changes.
Barcode & Serial/Batch Tracking
Camera-based barcode scanning and scan gun support. Serial number and batch tracking for controlled items. Real-time stock validation against ERPNext warehouses with group warehouse support.
Returns, Exchanges & Coupons
Process returns and exchanges with automatic stock adjustment. Coupon code validation with percentage, fixed amount, and rate-based discounts. Full integration with ERPNext pricing rules.
Customer Display & Kiosk Mode
Dedicated customer-facing display showing cart items, totals, and promotions. Self-service kiosk mode for quick ordering. IoT device integration for connected scales, printers, and scanners.
Why teams choose this
- Continue trading during internet outages with automatic offline sync and conflict resolution
- Speed up checkout with biometric login, camera barcode scanning, and contactless payments
- Increase basket size by 10–15% with AI-powered upsell recommendations at the till
- Reduce fraud with biometric authentication, activity logging, and role-based permissions
- Manage unlimited stores with centralized pricing, stock visibility, and territory management
- Improve cash flow with integrated M-Pesa reconciliation and automatic ERPNext journal entries
- Retain customers with loyalty points, gift cards, store credit, and personalized coupons
- Go live in a single day on tablets, phones, or desktop with minimal hardware requirements