Business Operations
Coale-POSRetail point of sale Coale-CRMSales pipeline management Coale-InsightsBI & analytics Coale-AuditInternal audit
Industry Solutions
Coale-FleetFleet management Coale-HoteliHotel & restaurant Coale-K9SMSK9 unit management Coale-PropertyProperty & billing Coale-ConstructionConstruction mgmt
Platform
Coale-PaymentsM-Pesa integration Coale-TaxeTIMS compliance Payroll AfricaStatutory payroll
ERPNext ImplementationFull-cycle ERP deployment Custom Frappe DevelopmentBespoke apps & DocTypes DevOps & CloudCI/CD, Docker & monitoring API IntegrationM-Pesa, eTIMS & third-party
Products Services Company Work Contact
Work

Projects that deliver results.

ERP, cloud, and integration projects delivered with precision.

15+
Projects shipped
98%
Client satisfaction
250%
Avg. sales lift
40%
Risk reduction
ERPNext Coale-Insights Coale-POS Coale-Payments Coale-Tax Coale-Audit

Kimzone Autospares

Deployed a full ERPNext ecosystem with custom Frappe applications for one of the leading automotive spare parts distributors in Kenya's North Rift region. Managing 35,000+ SKUs across three branches with integrated POS, payments, tax compliance, and audit trails.

35,000+SKUs managed
3Branches
6Coale products deployed
Read full case study

About the client

Kimzone Auto Spares Company Limited is a well-established automotive spare parts company based in Kitale, Trans-Nzoia County, Kenya, with over two decades of operation. Located along Off Mount Elgon Road, Kimzone serves private customers, commercial fleets, and public institutions including Kenya Seed Company Ltd, Agricultural Development Corporation, Trans-Nzoia County Government, and West Pokot County Government. Approximately 75% of their clientele are repeat customers.

Challenge

Managing 35,000+ SKUs across three branches covering engine components, clutches, suspension, brake systems, gaskets, cooling systems, auto electrical parts, batteries, rims, tyres, and consumables. The business needed unified inventory control, multi-branch POS, tax-compliant invoicing, payment tracking, and audit-ready financial reporting across retail, workshop services, and import operations.

Solution

Deployed ERPNext as the core ERP with six custom Coale products: Coale-Insights for business analytics and reporting, Coale-POS for multi-branch point-of-sale operations, Coale-Payments for integrated payment processing, Coale-Tax for KRA-compliant tax management, Coale-Audit for financial audit trails and compliance, and a custom Kimzone Frappe application tailored to their specific automotive spare parts workflows. Tech: ERPNext, Frappe Framework, Python, MariaDB.

Results

Unified inventory across 35,000+ SKUs and three branches. Real-time POS and payment reconciliation. Automated tax compliance and audit-ready reporting. Streamlined operations for retail, workshop, and import activities under one platform.

"CoaleTech understood our business from day one. The system handles our entire operation -- from spare parts inventory to tax compliance -- across all our branches."
— Mr. Alex, Director
Currently in progress

Building an e-commerce platform to bring Kimzone's 35,000+ SKU catalogue online, enabling customers across Kenya to browse, order, and receive genuine automotive spare parts with the same reliability the company is known for in-store.

ERPNext Coale-Hoteli Coale-CRM Coale-Insights Coale-Payments Coale-Tax Coale-Audit

Grand Tenacity Hotel

Deployed a full hospitality management ecosystem for one of the leading upscale hotels in Kenya's North Rift region. Coale-Hoteli powers end-to-end property operations -- from reservations and housekeeping to restaurant and kitchen management -- while Coale-CRM drives guest acquisition, retention, and multi-channel engagement across 40+ rooms and conference facilities.

40+Rooms managed
7Coale products deployed
4Star rating
Read full case study

About the client

Grand Tenacity Hotel is a prominent 4-star property located along Mount Elgon Road in Kitale, Trans-Nzoia County, Kenya. The hotel serves business travelers, government delegations, and high-end leisure guests with 40-58 well-appointed rooms, an in-house restaurant and bar, conference and business facilities, gym and wellness services, and banquet halls. Its proximity to key landmarks and Kitale Airstrip makes it a preferred venue for corporate retreats, workshops, and extended stays in the North Rift region.

Challenge

Managing a multi-faceted hotel operation spanning room reservations, housekeeping schedules, restaurant and kitchen workflows, banquet hall bookings, key card management, and guest services -- all while maintaining the service standards expected of a 4-star property. The hotel also needed a structured system to track guest relationships, manage corporate and government accounts, and drive repeat bookings.

Solution

Deployed ERPNext as the core ERP with seven custom Coale products. Coale-Hoteli serves as the complete property management system -- handling room reservations, room type and rate plan management, housekeeping task scheduling with zone-based assignments, key card tracking, banquet hall bookings with event services, restaurant table management, kitchen and bar order workflows with section-based routing, shift handover notes, daily operations reporting, and POS integration for front desk and restaurant billing. Coale-CRM manages the full guest acquisition pipeline -- lead capture from multiple channels, deal tracking for corporate and government accounts, service level agreements, automated follow-ups, knowledge base for staff, and communication tracking across email, SMS, and WhatsApp. Complemented by Coale-Insights for restaurant analytics and reporting, Coale-Payments for integrated payment processing, Coale-Tax for KRA-compliant tax management, and Coale-Audit for financial audit trails. Tech: ERPNext, Frappe Framework, Python, MariaDB, Vue.js.

Results

Unified property management across all hotel operations -- rooms, restaurant, kitchen, housekeeping, and events -- on a single platform. Structured CRM pipeline for corporate and government accounts with automated follow-ups and SLA tracking. Real-time restaurant analytics through Coale-Insights. Automated tax compliance and audit-ready financial reporting. Streamlined shift handovers and daily operations reporting for management visibility.

"Coale-Hoteli runs every part of our hotel -- from the front desk to the kitchen. And with Coale-CRM, we finally have a system that tracks our corporate relationships and keeps guests coming back."
— Mr. Kimani, Director
ERPNext Coale-Fleet Coale-Property Coale-Audit Coale-POS Coale-CRM Coale-Insights Coale-Payments Coale-Tax MBQuarry

Suam Group of Companies

Deployed a unified ERP ecosystem across a diversified group spanning hardware retail, quarry operations, and property management in Kenya's North Rift region. Coale-Fleet has been the game changer on retail operations efficiency, while a custom MBQuarry application brought weighbridge automation, blast event management, and camera-based vehicle tracking to Moi's Bridge Quarry -- digitizing every tonne from extraction to delivery.

16,000+SKUs managed
3Business verticals
9Coale products deployed
Read full case study

About the client

Suam Group of Companies operates three interconnected businesses in Trans-Nzoia County, Kenya. Suam Hardware Ltd, located on Kenyatta Street in Kitale CBD, is one of the largest hardware stores in the North Rift region -- a "builder's supermarket" stocking cement, steel, mabati, timber, doors, tiles, plumbing, electrical supplies, paints with computerized color mixing, generators, power tools, and specialty services like key duplication. An authorized distributor for Mabati Rolling Mills (MRM), it serves contractors, developers, and institutions across two branches with 16,000+ SKUs. Moi's Bridge Quarry supplies machine-cut stones, ballast, hardcore, murram, and sand to residential, commercial, road, and government infrastructure projects -- strategically positioned between Trans-Nzoia and Uasin Gishu counties. The property division manages the group's real estate portfolio.

Challenge

Running three distinct business verticals under one group -- hardware retail with 16,000+ SKUs across two branches, a quarry supplying aggregates to the construction industry, and a property portfolio -- with no unified system for inventory, fleet operations, quarry output tracking, financial controls, or customer relationships. The quarry had no automated weighbridge system, no way to track blast yields against estimates, and no camera-based verification for loaded trucks. The delivery fleet had zero visibility into fuel consumption, driver performance, vehicle maintenance, or route efficiency, creating significant operational blind spots and cost leakage.

Solution

Deployed ERPNext as the unified backbone with nine Coale products and a custom quarry application across all three verticals. MBQuarry (custom Frappe app) digitized the entire Moi's Bridge Quarry operation -- weighbridge integration captures gross, tare, and net weights automatically per truck with timestamped logs linked directly to sales invoices; camera integration with OCR reads license plates on entry and exit, capturing photographic proof of loading for every transaction; blast event management tracks each quarry blast with checklists, estimated vs actual quantities, and variance reporting tied to stock entries; and KRA device integration logs all tax-related transactions with full request/response audit trails. Coale-Fleet has been the standout success on the retail side -- it manages the full vehicle lifecycle including driver profiles with certification tracking and performance reviews, fuel entry reconciliation with daily pump readings and tank calibration, trip management with breakdown reporting and fuel requests, tyre lifecycle tracking from installation through inspections to retreading, fleet insurance claims and accident reporting, vehicle cost summaries, and mobile sync for field operations. Coale-Audit provides institutional-grade audit capabilities -- annual audit planning with budgets and risk-based prioritization, audit engagements with structured procedures and working papers, compliance checks with findings tracking, environmental audits with ESG metrics, and audit team management with certifications and skills tracking. Coale-Property manages the group's real estate through property and unit records, lease contracts with agreement templates, and automated invoice scheduling. Complemented by Coale-POS for multi-branch retail operations, Coale-CRM for contractor and institutional client management, Coale-Insights for business analytics, Coale-Payments for integrated payment processing, and Coale-Tax for KRA-compliant tax management. Tech: ERPNext, Frappe Framework, Python, MariaDB, Vue.js.

Results

Unified operations across hardware retail, quarry, and property management on a single platform. MBQuarry eliminated manual weighbridge records -- every truck is now weighed, photographed, plate-scanned, and invoiced automatically, while blast variance reporting gives management real-time visibility into extraction efficiency. Coale-Fleet eliminated fleet blind spots -- real-time fuel reconciliation, driver performance scoring with coaching sessions, full tyre lifecycle visibility, and route-level cost tracking across all vehicles. Coale-Audit delivered audit-ready financial controls with structured engagement workflows and compliance tracking across all three verticals. Coale-Property streamlined lease management with automated invoicing. 16,000+ SKUs managed across two branches with integrated POS and payment processing.

"Coale-Fleet changed everything for us. We finally know exactly what every vehicle costs, where every litre of fuel goes, and how every driver performs. And with Coale-Audit, our books are always ready for inspection."
— Mr. Shah, Director

Let's build something together.

Tell us about your project and we'll show you what's possible.