Coale-Property — Property Management & Billing
Property management and utility billing
Complete property management and utility billing system built on ERPNext. Manage leases, meter readings with tiered tariffs, maintenance operations, tenant support tickets, and automated monthly billing across your entire portfolio.
What's inside
Lease Management
Lease types, items, invoicing, vacancy tracking, offer letters, and contract integration with auto-repeat billing cycles.
Meter Reading & Billing
Tariff-based readings, utility categories, billing templates, and automated monthly invoicing for water, electricity, and gas.
Property Portfolio
Buildings, floors, units, property types, valuations, feature tracking, and accessibility records for full portfolio oversight.
Maintenance Operations
Repair tracking, job cards, routine scheduling, planner items, and product assembling for proactive facility upkeep.
Tenant Portal
Ticket support with SLAs, document management, payment history, and support team assignments for responsive tenant service.
Financial Controls
Automated penalties for overdue invoices, payment reminders, petty cash requisitions, and billing adjustments for tight financial management.
Coale-Payments
Coale-Tax
Coale-Insights
How businesses use Coale-Property
Commercial Landlords
Office building owners in Nairobi's Westlands and Upper Hill use Coale-Property to manage lease agreements, bill tenants for shared utilities, and track vacancy rates across their commercial portfolio.
- • Lease management with auto-repeat billing
- • Tiered utility billing for shared services
- • Vacancy tracking and offer letter management
Residential Estates
Gated communities and apartment complexes use Coale-Property to collect rent via M-Pesa, manage meter readings for water and electricity, and handle maintenance requests from hundreds of tenants.
- • M-Pesa rent collection with auto-reconciliation
- • Meter reading and consumption tracking
- • Tenant support tickets with SLA tracking
Shopping Mall Operators
Mall management companies need to bill tenants based on leased area, turnover rent, and shared service charges. Coale-Property handles complex billing structures with automated monthly invoicing.
- • Service charge allocation by floor area
- • Overdue penalty calculation and reminders
- • Financial reporting per tenant and per floor
Mixed-Use Developers
Developers managing properties that combine retail, office, and residential units need one system for all property types. Coale-Property supports different lease structures and billing templates per unit type.
- • Multiple property types in one portfolio
- • Flexible lease terms per unit category
- • Consolidated portfolio-level reporting
Works with the CoaleTech ecosystem
Connect with other products for a unified business platform.
Coale-Payments
Collect rent and utility payments via M-Pesa with automatic invoice matching and reconciliation.
Coale-Tax
Auto-report rental income invoices to KRA eTIMS for landlord tax compliance.
Coale-Insights
Build dashboards on occupancy rates, revenue per unit, and maintenance cost trends.
Coale-Audit
Audit lease approvals, billing accuracy, and maintenance expenditure compliance.
Frequently asked questions
How does Coale-Property handle utility billing?
Coale-Property supports tiered tariff billing for water, electricity, and gas. Meter readings are recorded per unit, and invoices are generated automatically each month based on consumption tiers defined in your billing templates.
Can tenants raise maintenance requests through the system?
Yes. The tenant portal allows residents to submit support tickets with SLA tracking. Maintenance teams receive assignments, job cards are created automatically, and tenants can track the status of their requests in real time.
Does Coale-Property support automated rent invoicing?
Absolutely. Leases are configured with auto-repeat billing cycles. Rent invoices are generated automatically each month, and overdue invoices trigger penalty calculations and payment reminders to tenants.
Can I manage multiple buildings and property types?
Yes. Coale-Property supports portfolios of any size -- commercial offices, residential estates, shopping malls, and mixed-use developments. Each building has floors, units, valuations, features, and accessibility records.
Does Coale-Property integrate with M-Pesa for rent collection?
Through Coale-Payments, tenants can pay rent and utility bills via M-Pesa, bank transfer, or card. Payments are automatically matched to the correct invoice and tenant account in ERPNext.
Ready to get started with Coale-Property?
Automate rent collection, utility billing, and tenant management across your entire property portfolio.